DINOTECH DELIVERING EFFICIENT SOFTWARE TECHNOLOGY TO OUR CUSTOMERS
What we do
- Exceptional Response Times
- In Dept Error Reporting
- Adaptive Technology
- Never experience slowdowns
- No central bottlenecks
- Scales from hundreds to hundreds of thousands of players
- Every service can scale horizontally
- Every database can scale horizontally
- Subsystem Independent
- Hardware Independent
- Datacenter Independent
- Built on Availability zones
- Globally distributed front-end
- Location transparency
- CQRS / Event Sourcing
- All services communicate asynchronously
- Every single action is stored as a complete audit trail
CUSTOMER SERVICE MANAGEMENT
For all iGaming operators players management is an import part of the business. Dinotech support the ability to fully manage all player related information, from player personal details, adding player notes, analysing player transactions and activity, player financial operations and more.
PAYMENT SERVICE MANAGEMENT
Ensuring the speed and success of ever deposit and withdrawal on a websites can make or break a gaming operator. This is why we have developed a system which allows the operator to configure and manage all payment processors as well as setting up rules and processes in regards to player transaction to manage the customers risk.
In today complex compliant way managed player KYC in an efficient manner becomes an important part of your business this is why we have developed a easy to use integrated KYC module to store and managed all player KYC documents including rule and alerts to ensure the best customer experience.
Many business nowadays operate in multiple markets as well as offer multiple products on their website which makes the website a critical and constantly changing part of the operation. Supporting multiple languages, regulation as well and products the DinoTech CMS allows the customer to manage all this simply and efficiently but having support for business needs.
The products as well as content offered on an iGaming site is critical to the success of any operator. This also means there is a number of tasks which needs to be done on the platform to deliver the right product and content to the player. The product management suite form DinoTech allows you to configure your frontend according customer needs.
To operate a iGaming site in today's regulated market requires the system to undergo many certifications and security audits. With this in mind we have developed a platform which is based on user groups as well as role based access and has undergone a number of external security testing to ensure the overall security rating of the platform.